Once your order is submitted, Sweetfire Road is unable to accommodate any changes to your order or preorder, including order cancellation requests, changes to ordered items, applying discounts and address revisions.
Sweetfire Road Return Policy
All orders are non-refundable, and we do not accept returns or exchanges. However, if an item arrives damaged or defected, please send an email with photos within 10 days to firstname.lastname@example.org, and we will be happy to resolve the issue.
Due to Covid, shipping delays are sometimes inevitable, but orders are being shipped out as soon as possible!
Please double check your address prior to checkout. Shipping to an outdated or incorrect address will result in a returned order which will need to go through shipping a second time to reach you. This will unfortunately result in a second shipping charge to you.
Thank you for shopping with Sweetfire Road!