Returns policy

All Sweetfire Road orders are non-refundable, and we do not accept returns or exchanges.  However, if an item arrives damaged or defected, please send an email with photos within 10 days to, and we will be happy to resolve the issue.

Once your order is submitted, Sweetfire Road is unable to accommodate any changes to your order or preorder, including order cancellation requests, changes to ordered items, applying discounts and address revisions.



Sweetfire Road reserves the right to cancel and refund any order. Reasons could include (but not limited to) inventory or pricing discrepancy, no response from customer when attempting to reach for shipping/address updates, placing a preorder with ready to ship items, etc.


Please review sizing and garment description as items printed bespoke (just for you) based on your order are non-refundable.
Please expect some garment industry sizing variance.
*Note* There is a special pretreatment used in the printing process, please do not worry if your new shirt has a slight scent or any discoloration. This will disappear after the first wash. Your printed tee is created with water based and eco-friendly inks.
Please read in the tee descriptions in how to care for your DTG printed tee.


Preorders allow you to purchase and reserve an item before it is in stock. As noted on preorder listings, if you purchase a preorder item along with items that are ready to ship - you may not receive everything until your preorder item is in stock. If you want your other items right away, please place a separate order from your preorder.


Shipping policy

Please note that due to the current situation around the world, orders might be delayed. We are operating as normal, but many postal offices are overloaded and struggle to deliver parcels on time. The current situation is really extraordinary and we can’t thank you enough for your support, patience, and kindness in this time.

Shipping delays are sometimes inevitable, but orders are being shipped out as soon as possible.  Many products are shipped by third-party vendors
Please double check your address prior to checkout.  Shipping to an outdated or incorrect address will result in a returned order which will need to go through shipping a second time to reach you. This will unfortunately result in a second shipping charge to you.


International orders are not being accepted at this time.  Thank you for your understanding.