SHIPPING & RETURNS
Returns policy
Once your order is submitted, Sweetfire Road is unable to accommodate any changes to your order or preorder, including order cancellation requests, changes to ordered items, applying discounts and address revisions.
Cancellations
Tees
Please review sizing and garment description as items printed bespoke (just for you) based on your order are non-refundable.Please expect some garment industry sizing variance.
*Note* There is a special pretreatment used in the printing process, please do not worry if your new shirt has a slight scent or any discoloration. This will disappear after the first wash. Your printed tee is created with water based and eco-friendly inks.
Please read in the tee descriptions in how to care for your DTG printed tee.
Preorders
Preorders allow you to purchase and reserve an item before it is in stock. As noted on preorder listings, if you purchase a preorder item along with items that are ready to ship - you may not receive everything until your preorder item is in stock. If you want your other items right away, please place a separate order from your preorder.
Shipping policy
Please note that due to the current situation around the world, orders might be delayed. We are operating as normal, but many postal offices are overloaded and struggle to deliver parcels on time. The current situation is really extraordinary and we can’t thank you enough for your support, patience, and kindness in this time.
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International orders are not being accepted at this time. Thank you for your understanding.